|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
 |
| |
| |
|
| |
 |
| |
Standard Returns
SlideRule Books offers a full refund for most items returned within
30 calendar days of the date that the order was delivered. Unless
previously approved by SlideRule Books, all returns must be made
within calendar 30 days.
To be eligible for this return policy, returned books and/or other
study materials must be free of any noticeable wear or damage.
Returned software, audio CDs and DVDs must be unopened and
accompanied by its original documentation to be eligible for a
refund. Electronically distributed study materials and practice
exams are not eligible for refunds.
Return Policy for Bundled Packages:
The cost savings associated with bundled packages (FAP, Actex, MATE,
etc) is lost if you return one or more items from a package. If a
savings package gives you a savings of $30 and you decide to return
part of this package, your refund would be less $30. For example, if
you return at textbook priced at $80 individually, you would get a
refund of $50 (the cost of the text, $80, minus the $30 package
savings). If the entire package is returned however, you would
receive a refund equal to the package price that you paid.
Damaged/Defective Returns & Shipping Discrepancies
Customers must notify SlideRule Books within 5 business days of
receiving their order regarding any damage, defective products or
shipment discrepancies to be eligible for a refund or a replacement
order. Returns of these items often require special procedures.
Please
contact us promptly. |
| |
Back To Top |
| |
| |
|
 |
| |
For your convenience, your packing slip has a pre-printed,
yellow return label. Please use this label and send all returns to
the following address:
SlideRule Books Returns
1915 10th Ave. West
Mobridge, SD 57601 |
| |
| |
| |
| |
|
|
|
| |
|
Include A Copy of Your Packing Slip
Please include a copy of the packing slip and write a brief
explanation for your return on this packing slip. (Example: "Item
not needed.") We ask this so that the warehouse knows who is
returning the items and to make sure that damaged items are not
placed back on our shelves for resale. .
Pack It Well
Important: Please make sure to pack the items very well with
plenty of material to minimize the shifting of the contents of the
box. Items that are returned damaged are not eligible for refund.
Some covers get damaged easily so it is important that the items
are packed well enough to not shift during shipment.
Tracking and Insurance
You may wish to consider sending your return by a trackable method
(non-express) such as UPS Ground. Paying additional for tracking
service and shipping insurance is completely at the customer's
discretion and will not be refunded by SlideRule Books.
|
| |
|
Back To Top |
| |
| |
| |
|
 |
| |
| SlideRule Books processes customer returns once a week. Nearly
all customer returns are completed within two weeks of receipt of
the items at the warehouse. If you paid by credit card, we will
refund the same credit card used for payment. An email notification
of this credit will be sent to you the day the refund is processed.
Check payments are refunded directly to the person or company who
paid for the order. Refunds are typically sent to the bill to
address associated with the order. |
| |
| |
| |
| |
|
|
|
| |
Return item shipping is typically the responsibility of the
customer. However, if SlideRule Books made an error in shipping or
the items arrived damaged/defective, we will reimburse you for your
return expenses (for non-express methods of shipping).
Paying additional for tracking service and shipping insurance is
completely at the customer's discretion and will not be refunded by
SlideRule Books. |
| |
2008 SlideRule Books All
Rights Reserved
