|
|
 |
| |
| |
| Products & Seminars
|
| |
Does SlideRule Books sell all of the
textbooks for each exam?
Generally speaking, yes, we sell all of the textbooks for each exam.
Occasionally, the CAS or SOA will list out-of-print textbooks as one
of the options. Most out-of-print textbooks can be purchased from
specialty retailers but typically you will have to pay a significant
premium to do so. |
| |
Which textbooks should I select?
The SOA and CAS no longer specify all of the required textbooks for
each exam. For the first four exams, actuarial students are now
given suggested textbooks or Option A/B/C textbooks as well as the
required texts. It is our understanding that this change was made
based on the academic theory that it helps boost students' learning
of the material.
All of the required textbooks should be purchased/borrowed for each
exam. There is no substitute for the underlying textbook material.
Suggested textbooks and the Option A/B/C textbooks are listed
because the SOA and CAS have determined that they cover the exam
material thoroughly. Our recommendation is to purchase/borrow a
Suggested/Option A/B/C textbook that has a corresponding solutions
manual. Many, but not all, of the textbooks have helpful solutions
manuals. The use of solutions manuals are optional - depending upon
the textbook about half of all actuarial students purchase the
corresponding solutions manual. |
| |
Back To Top |
How do I select a study manual and/or other supplemental materials?
There are many study manuals and other supplemental materials
available to actuarial students to help them with the exams. These
materials are a "must have" because they significantly cut your
study time and improve your chances of passing the exam(s). All
study manuals provide you with detailed outlines of the material,
and most provide sample problems/exams with detailed solutions.
Samples of the manuals are provided by most publishers and these are
available as you browse the material listed on our website for each
exam. Descriptions of each manual are also provided in this section.
All study manuals are produced by well-known and well-respected
actuarial science educators and publishers.
In addition, SlideRule Books offers the widest possible array of
other helpful tools including flashcards, practice problem/exam &
solution sets, DVD seminars as well as registration for live
seminars. Product descriptions of all products are provided and many
samples of each product are also available.
Please note: SlideRule Books also
sells SOA/CAS approved calculators. Please see this
FAQ section for important
information regarding calculators. |
| |
Do you sell SOA or CAS study notes?
We do not sell these materials. Study notes are only available from
the SOA or the CAS. |
| |
|
Back To Top |
How can I learn more about a particular
product?
Our website has complete descriptions on nearly all of our products
and where ever possible, we have also listed product samples
provided by the publishers. These samples are available for review
as you browse the material listed on our website for each exam.
After reviewing this information, if you feel that you need further
help, please
contact
us. |
| |
What calculator do I need?
Only the approved calculators described in the following paragraphs
may be brought into the examination room. Candidates may use the
battery or solar-powered models of the following Texas Instruments
calculators:
BA II Plus
BA II Plus Professional
TI-30X II (IIS solar or IIB battery)
TI-30X
TI-30Xa
The CAS/SOA logos are not required on the calculator. Candidates may
use more than one of the approved calculators during the
examination. For those using the BA II Plus, BA II Plus
Professional, or TI-30X II (IIS solar or IIB battery) models,
candidates will be required to show examination proctors that the
memory has been cleared prior to the start of the examination.
Calculator instructions cannot be brought into the examination room.
Any unauthorized calculator brought to the examination center will
be confiscated for the duration of the examination. Candidates using
a calculator other than the approved models will be subject to
examination disqualification or other disciplinary action.
It is the candidate's responsibility to see that the calculator used
during the examination is in good working order. Supervisors will
have a spare approved calculator available for a candidate whose
calculator may malfunction. It will not be distributed to a
candidate without a calculator or whose unauthorized calculator has
been confiscated. |
| |
|
Back To Top |
How quickly do I receive electronically distributed products?
You should receive your electronically delivered study aids (as an
email attachment or as a link to a secure page on our website)
within minutes of receiving your email order confirmation. If you do
not receive this 2nd email with its attachment then one of two
things has typically happened: 1. Your company has blocked the
delivery of this item; or 2. Your internet service provider has
blocked the delivery of this item.
We are quite experienced in getting around these problems. One way
or another, you will receive your attachment. Please
contact
us and we will solve this problem promptly.
If you ordered a product distributed through a secure download we
will automatically email you a user name and password that allows
you temporary access to a secure page on our website. This secure
access download email should be delivered to you within minutes of
receiving your email confirmation |
| |
Can I register for live seminars through SlideRule Books?
Yes. SlideRule Books registers actuarial students for many different
seminars. These actuarial seminars are available for purchase in
their specific exam category (along with the textbooks) or by
selecting "Exam Registration" on the
Exams
Listing section of our website. |
| |
Does SlideRule Books offer discounts?
No. SlideRule Books offers complimentary Gift Cards to eligible
customers. See
Gift
Cards for details. |
| |
|
Back To Top |
| |
| |
| Ordering |
| |
How can I order? What is the fastest way to order?
SlideRule Books accepts on-line, telephone, fax, regular mail or
email orders. The fastest way to order is to place your order
on-line. However, telephone, fax and email orders are almost always
processed within 1 business day.
Order forms are available for download on our
home page.
Given security concerns we do not recommend email orders. Credit
card information received in this manner is not secure. Your
SlideRule Books account information is password-protected for your
privacy and security. SlideRule Books uses industry-standard
SSL-encryption to protect data transmissions. |
| |
What payment methods are accepted? When is my credit/debit card
charged?
We accept Visa, Mastercard, Discover and American Express/Optima
debit and credit card payments. Your credit/debit card will be
charged at the time your order is placed not the day that the order
is shipped.
We also accept check/money order payments. All checks/money orders
must be in U.S. funds, drawn on a U.S. or Canadian bank and be made
payable to "SlideRule Books". Please include a completed and valid
order form with your payment and send both to: PO Box 69, Greenland,
NH 03840. Electronic (bank/wire) transfers are not accepted.
SlideRule Books does not accept purchase orders at this time.
Payment must be made at the time the order is placed. |
| |
|
Back To Top |
What do you mean by pre-order? Why
should I pre-order?
Many actuarial study materials are not available at the start of
each May or November "exam season". The reason for this is that the
SOA and CAS often do not release the syllabus information to the
authors/publishers until 6 or 7 weeks prior to the start of the new
exam season. This leaves the authors/publishers very little time to
update and publish the revised study manuals. Depending upon the
publisher and the number of revisions required, most manuals are
available for shipment by June 1st to 15th for the Fall Exams and
December 1st to 15th for the Spring exams.
SlideRule Books attempts to let all customers know the expected
availability date prior to purchase. We cannot control whether
or not these dates will be met however, we do try to contact our
customers if significant delays are expected. Most pre-orders are
filled the very same day we receive the inventory at our warehouse.
For this reason, we strongly urge customers to pre-order because
shipments are made on a first-to-order, first-to-ship basis. If you
do not pre-order, further delays are possible. Please note, when you
pre-order your credit card is charged at the time an order is placed
not when the item is shipped. |
| |
Does it matter what type of internet
browser or computer I use?
SlideRule Books has developed its website to be universally
browser-friendly. We no longer require that our customers use
Internet Explorer. |
| |
|
Back To Top |
Was my order processed correctly?
SlideRule Books automatically confirms all orders and shipments via
email. These confirmations are sent electronically within seconds of
the order being properly processed or shipped. Assuming you provided
us with an accurate email address, you should receive confirmation
within minutes of completing your order. If you did not receive this
confirmation and feel you entered your email address correctly,
please
contact us. |
| |
How do I know if an item is on
backorder?
If an item is on backorder, it is not listed on the "Your
Order Has Shipped" email confirmation. We send as many shipping
confirmations as necessary for each order. Shipping confirmations
indicate that the shipment will be leaving the warehouse that same
business day. Please see this FAQ section for additional details
regarding
delivery
of backordered items. |
| |
|
Back To Top |
How do I know my seminar registration
is confirmed?
If you register for one of the many live seminars SlideRule Books
offers for purchase, we will simultaneously email registration
confirmation to both you and the seminar provider. You should
receive this confirmation within minutes of registering using our
website. If you register over the telephone, fax or by regular mail,
confirmation will be emailed the same day that payment is received.
Please
contact us if you have not received an email confirmation by the
following business day. |
| |
How can I cancel my order?
Please
contact us immediately if you want to cancel your order. Our
operations are highly efficient. Within seconds of completing your
order, it is sent to the warehouse for fulfillment. During regular
business hours, orders are processed for shipment very quickly. The
sooner you contact us, the better chance we have of stopping the
shipment. |
| |
|
Back To Top |
| |
| Shipping |
How quickly can I get my order?
Most U.S. and international orders are shipped, partially or
completely, within 1 business day of receiving your order. Delivery
to most US, Canadian and worldwide locations takes between 2 - 5
business days (not including the day the order is shipped). Delays
in shipping and delivery of your order will occur if items are
backordered. In these instances, we frequently partial-ship your
order and send additional shipments as soon as the backordered
materials become available. The decision to partial-ship an order is
at the complete discretion of SlideRule Books. Please see our
shipping policies
for additional details. |
| |
When will my backordered items ship?
SlideRule Books tries our very best to keep all materials in-stock
at all times. There are times, however, when products become
temporarily unavailable. Most often these delays are less than 1
week. If delays are expected to be greater than 1 week, we are
likely to partial-ship your order. The remaining backordered items
are shipped the same day we receive the inventory at our warehouse.
Backordered items are sent via UPS Ground to U.S. customers and via
UPS Worldwide Express to international customers. |
| |
|
Back To Top |
When will my pre-ordered items ship?
Depending upon the publisher and the number of revisions required,
most pre-ordered manuals are available for shipment by June 1st to
15th for the Fall Exams and December 1st to 15th for the Spring
exams. SlideRule Books attempts to let all customers know the
expected availability date prior to purchase. We cannot control
whether or not these dates will be met however, we do try to contact
our customers if significant delays are expected. Most pre-orders
are filled the very same day we receive the inventory at our
warehouse. For this reason, we strongly urge customers to pre-order
because shipments are made on a first-to-order, first-to-ship basis.
If you do not pre-order, further delays are possible. Pre-ordered
items are sent via UPS Ground to U.S. customers and via UPS
Worldwide Express to international customers. |
| |
Do you ship to my country?
SlideRule Books ships to nearly every country in the world. Notable
exceptions are Afghanistan, Iran, Libya, Nigeria and North Korea.
Most international shipments are sent via UPS Worldwide Express. |
| |
|
Back To Top |
I didn't receive a tracking number. My
tracking number is invalid.
Nearly all orders are shipped by a trackable delivery method and
SlideRule Books includes this tracking number in our shipment
confirmation emails. If you haven't received a 2 nd email confirming
the shipment of your order, you order has not yet shipped. Tracking
numbers are not assigned until the day the order is shipped.
Please note: There is a delay between
when the delivery company assigns the number (at the warehouse
pick-up) and when this number is posted on its website. Orders
placed earlier in the day are typically posted on the UPS or USPS
websites that same evening. If your tracking number does not appear
by the next business day, please
contact
us. |
| |
Is a signature required for delivery?
A signature is required for all shipments sent to commercial
addresses. A signature is not typically required if your order is
delivered to a residential address. However, if the UPS delivery
person believes that the location presents the risk of theft/loss, a
signature may be required and a note will be placed on your door. If
you are concerned about the security of the delivery location,
please have your order shipped to a commercial address. SlideRule
Books is not responsible for the contents of the package once it
delivered (with or without signature). |
| |
|
Back To Top |
Can I save money on international shipping by using an alternative
method?
SlideRule Books does not offer alternative international shipping
methods. We are very experienced in international shipping. Over the
years, SlideRule Books has found that UPS Worldwide Express offers
our international customers the best overall value, balancing cost
with the need to assure customs-cleared delivery in a timely
fashion. |
| |
I received a damaged item or my
shipment arrived missing items.
Customers must notify SlideRule Books within 5 business days of the
receipt of their order regarding any damage, defective products or
shipment discrepancies to be eligible for a damage refund or a
replacement order. Returns of these items often require special
procedures. Please
contact
us promptly. |
| |
| |
| Returns |
| |
30 Day Return Policy
Standard Returns
SlideRule Books offers a full refund for most items returned within
30 calendar days of the date that the order was delivered. Unless
previously approved by SlideRule Books, all returns must be made
within calendar 30 days.
To be eligible for this return policy, returned books and/or other
study materials must be free of any noticeable wear or damage.
Returned software, audio CDs and DVDs must be unopened and
accompanied by its original documentation to be eligible for a
refund. Electronically distributed study materials and practice
exams are not eligible for refunds.
Return Policy for Bundled Packages:
The cost savings associated with bundled packages (FAP, Actex, MATE,
etc) is lost if you return one or more items from a package. If a
savings package gives you a savings of $30 and you decide to return
part of this package, your refund would be less $30. For example, if
you return at textbook priced at $80 individually, you would get a
refund of $50 (the cost of the text, $80, minus the $30 package
savings). If the entire package is returned however, you would
receive a refund equal to the package price that you paid.
Damaged/Defective Returns & Shipping Discrepancies
Customers must notify SlideRule Books within 5 business days of
receiving their order regarding any damage, defective products or
shipment discrepancies to be eligible for a refund or a replacement
order. Returns of these items often require special procedures.
Please
contact us promptly. |
| |
|
Back To Top |
Where do I send my return?
For your convenience, your packing slip has a pre-printed, yellow
return label. Please use this label and send all returns to the
following address:
SlideRule Books Returns
1915 10th Ave. West
Mobridge, SD 57601 |
|
How do I return the items?
Include A Copy of Your Packing Slip
Please include a copy of the packing slip and write a brief
explanation for your return on this packing slip. (Example: "Item
not needed.") We ask this so that the warehouse knows who is
returning the items and to make sure that damaged items are not
placed back on our shelves for resale. .
Pack It Well
Important: Please make sure to pack the items very well with plenty
of material to minimize the shifting of the contents of the box.
Items that are returned damaged are not eligible for refund. Some
covers get damaged easily so it is important that the items are
packed well enough to not shift during shipment.
Tracking and Insurance
You may wish to consider sending your return by a trackable method
(non-express) such as UPS Ground. Paying additional for tracking
service and shipping insurance is completely at the customer's
discretion and will not be refunded by SlideRule Books. |
| |
|
Back To Top |
When will I receive my refund?
SlideRule Books processes customer returns once a week. Nearly all
customer returns are completed within two weeks of receipt of the
items at the warehouse. If you paid by credit card, we will refund
the same credit card used for payment. An email notification of this
credit will be sent to you the day the refund is processed. Check
payments are refunded directly to the person or company who paid for
the order. Refunds are typically sent to the bill to address
associated with the order. |
| |
Who is responsible for the return
shipping charges?
Return item shipping is typically the responsibility of the
customer. However, if SlideRule Books made an error in shipping or
the items arrived damaged/defective, we will reimburse you for your
return expenses (for non-express methods of shipping).
Paying additional for tracking service and shipping insurance is
completely at the customer's discretion and will not be refunded by
SlideRule Books. |
2008 SlideRule Books All
Rights Reserved
